Frequently asked questions
Curious about how we work? You’re not alone. Here are some of the questions we get asked most often, along with straightforward answers.
We partner with organisations of all sizes, from growing SMEs to large enterprises. Our solutions are tailored, so whether you need to streamline processes in one department or transform operations across the business, we adapt to your needs.
Timelines depend on the scope. Smaller workflow automation projects can be delivered in weeks, while bespoke software platforms or AI integrations may take several months. We’ll always provide a clear project plan and milestones before we begin.
Not always. While we specialise in bespoke platforms, we also work with existing tools, integrations and off-the-shelf solutions when they’re the right fit. The goal is always the same, delivering the best outcome for your business.
We’ve delivered solutions across healthcare, finance, recruitment, professional services and more. Our approach is industry-agnostic, we learn your processes first, then design technology that works for you.
We begin with a clear discovery and planning phase to scope requirements properly. This avoids surprises later. We use agile delivery, so progress is transparent and you only pay for the work that adds value.
Yes. Most of our work involves connecting new solutions with existing systems such as CRMs, ERPs and HR platforms. We focus on making systems “talk to each other” so you get a single, unified view of your data.
Absolutely. We don’t disappear once a project is live. Our 24/7 support service ensures your systems remain secure, updated and fully operational.
Security is built into everything we deliver. We follow best practices in encryption, access control and compliance and tailor our approach to meet any sector-specific requirements such as GDPR or HIPAA.
We begin with an initial consultation to understand your goals. Next comes process assessment and pain-point analysis. From there, we design, develop and implement solutions, followed by measurement and continuous improvement.
Costs vary depending on scope and complexity. We’ll provide a clear proposal and pricing before any work begins. Many of our clients start with smaller projects that deliver fast wins, then scale up over time.
